Ordering system

The configurable order module offers a wide range of features for order tracking, availability management, bulk processing, order process optimization, and automated partner communication.

Basic types of received orders:

• Non-binding orders (or inquiry orders) – do not reduce available stock, they simply record demand for the goods.
• Blocking orders – reserve stock in the warehouse, reducing its available quantity. A blocking order can also be created even if the goods are not currently in stock (i.e., availability can go negative).
• Reservations – reserve goods that are physically/available in stock. Orders can only be placed up to the available quantity.

Different order types can also be configured in combination – for example, a non-binding order with the option to reserve means the order is initially created as non-binding (i.e., it does not reduce stock availability). Only after a manual action—blocking or reserving items, individually or in bulk—are the selected order items blocked or reserved according to the order settings.

It is also possible to use multiple order types simultaneously, for example different orders for B2B and B2C customers, or a separate order type for your e-shop.

When fulfilling orders and preparing goods, the item comparison editor helps you work efficiently. Users scan items with a barcode reader, which are then compared online with the order items. Filters and color coding highlight any discrepancies, helping to eliminate errors during physical order picking.

This feature reserves all in-stock items for the corresponding orders, with the option to set prioritization when the function is executed:

• either reserve orders from oldest to newest
• or prioritize complete orders, i.e., those that can be fully fulfilled.

The list of reserved items can then be used to collect goods and perform bulk actions such as:

• stock-out,
• billing
• requesting a transport

For more information, see our blog on orders and bulk processing.